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Terms & Conditions

The terms and conditions on this page applies to all users who purchase, visit or use the services of, the "Site". By browsing, visiting or using the site, you, the "user" be it guest or registered user, you confirm and affirm that you have read, understood and that you agree to be bound by the terms and conditions in the form that they have appear at the time you are using the website.


All products and services of are subject to terms and conditions on this site. Users should remove themselves from the site if they do not wish to comply with the terms and conditions.


You also warrant that you have the legal capacity to bind yourself to all the terms & conditions listed.


Petprosperous reserves the right to amend, revise, withdraw or make changes at any point of time. Amendments, changes, revisions will be with immediate effects once they are posted on the site.


Colours might differ from the picture of our products due to lighting etc. Petprosperous will try our best to present to you the pictures similar, close to our product. Petprosperous will not be held liable for visual differences from our product images.


Order Cancellation :


At any point of time in which you would like to cancel your orders. Please contact us before your orders have been processed. Otherwise, there would be a cancellation fee imposed on each order cancelled.


Petprosperous reserves the rights to not accept any orders of any products that may have been presented wrongly or inaccurately on the website. The decision to honour any price discrepancy is solely at Petprosperous discretion and it's decision shall be final.


All prices reflected on the website are subject to change at any point of time. However, the final cost of the product(s) including applicable delivery charges is quoted before the customer confirms his/her order. Customers who continued the use of the website after final cost is presented have acknowledged and had full acceptance of the final cost.


All products are subjected to availability. In the event of products which are unavailable or out of stock, Petprosperous reserves the right to proceed with the remaining order or to cancel the order and adjust the final bill accordingly. No replacement or subsequent deliveries will be made for the unavailable products.


Return & Exchange :


If in cases which damaged items, wrong item, designs or colour have been sent to you please contact us within 7 working days upon receiving your item for a full refund or exchange.

All Products must be returned unused in it's original packaging and condition.


All exchanges must be accompanied by the original invoice and proof of purchase from Petsprosperous.


By purchasing from this website, you have agreed that you have checked that the item, colours, size, etc are correct before proceeding to checkout. It is your duty to ensure that you have read the product description, measurements, etc before your purchase. Petprosperous is not liable for any mistake made by you for your order purchased with us.


Otherwise stated Petprosperous items are non-refundable or exchangeable.

Anyone person found to be liable of using Petprosperous material without permission may be charged under the law.

Other conditions

Petprosperous is not responsible for any materials submitted to public areas of this website by you. Any material submitted by you or any others is not endorsed, reviewed of approved by Petprosperous reserves the right to remove any material without your notice if Petprosperous is aware that you bear the intention of defaming, abusing, harassing, distributing any defamatory, indecent or unlawful materials. Or at any point of time abusing, defaming, threatening or harassing Petprosperous staff, Petprosperous shall seek legal actions against you.

By purchasing or using this website, you have agreed that you will not hold Petprosperous liable for any harm, damages, injury or expenses which may result from using this website or the products purchased on it, etc. 

By purchasing from this website, you have agreed that you will buy at your own risk.


All materials appearing on this site are the property of owners of Petprosperous. No whole or partial replication of contents, images, etc from should be reused, distributed or modified in any form without prior consent, permission or approval from Petprosperous.